My father, who also was an entrepreneur, told me if you build your business focused on being of service to people, the sky is the limit. Don’t think about sales. Think about solving people’s problems. My partner and I follow his words of wisdom and have built our company NorthStar Movingon the principles of kindness. We make it our mission to go beyond lifting boxes, to lifting up those in need.
Over the years, we discovered kindness is contagious. It starts with practicing kindness with our employees or as we prefer to call them “team members.” The result? Our team members are happy. We are honored to be awarded one of the Best Places to Work Award for eight consecutive years by The Los Angeles Business Journal.
SEEK WAYS TO DEMONSTRATE KINDNESS
We continually seek fun new ways to demonstrate our appreciation for the work our team does. From flexible work schedules, to allowing dogs at work, to Friday company lunches, there is no shortage of fun. In turn, we see our happy team members practice kindness with our clients. By creating an atmosphere where people look forward to coming to work everyday and have a passion for what they do, happiness and kindness ripples out to create great client service and overflows into the community.
ENCOURAGE YOUR EMPLOYEES TO VOLUNTEER Our team members also love the fact they can feel great about the work they do for the community. We pay our team members to volunteer in the community and host an annual company summer food driveto feed hungry children throughout Los Angeles and Orange Counties. The team values the difference NorthStar Moving is making in the community, from our green practices to involvement in many charitable eventsthroughout the year
SHARE YOUR GOOD FORTUNE That support doesn’t have to be just giving big bucks. There are many ways to support charities and spread compassion in the community. In this era of people questioning motives, if they can see your business is involved in the community and displaying its humanity, then your dependability and reputation go up. People are hungry for trustworthy companies. By really being involved in the community you meet like-minded people and those people spread the word, sending you referrals. It’s really true: the more you give, the more you get back. But, mostly, it’s about feeling good! To really be fortunate, you must share your good fortune.
Laura McHolm is an organizational, moving & storage expert and co-founder of NorthStar Moving Company. NorthStar Moving Company is an award winning, “A+” rated company, which specializes in providing eco-luxury moving and storage services.